I traded some stuff to a fellow member for 2 Square Deal B's, one in 38/357 and the other in 44 spec/44 mag. They both came in boxes that were stamped "REBUILD". I was in the process of sizing and de-priming about 6K of 38 special when I heard loud "crack" which turned out to be the boss on the frame that carries the bushing for the toggle link. I called customer service and within a few minutes I had a RMA to send it back. I packed it in the original box, took it to the UPS store and $19 later it was on it's way. It took 6 days for it to get there and today it arrived back 11 days after I shipped. To my surprise it was in a new box and when I opened it I found a new press (every part) with the exception of my old toggles installed. I was dumbfounded at first until my wife pointed out the obvious: It could not be a rebuilt unit if all the parts were new.
Thanks Dillon for years of great product service!