I have to say, the more I deal with Dillon the more I love them. Was having an issue with my XL650 while loading 45ACP. The loaded rounds wouldn't fit in the chamber checker after seating. After talking with my father, the platform on my 650 is slightly out of alignment causing seating issues. I called Dillon today, they are sending me the realignment tool for free. I've only loaded about 600 rounds after they did a refurb on this press, so I am really impressed with their customer service and the No BS guarantee.